A modern incident workflow for offices

From medical events to security concerns, offices need fast reporting and clear coordination - especially across multi-floor buildings and large campuses.

  • Room-accurate location reporting in multi-floor buildings
  • Security and facilities coordination with a live timeline
  • Discreet, role-based visibility for controlled communications
Campus selection map example

Reduce confusion in multi-floor buildings

In office environments, delays often come from uncertainty: the right building, the right floor, the right room. StartMyAlert captures precise location details through guided selection so responders can act immediately.

The reporting flow is designed to be quick and consistent. Employees can report an issue with a short workflow instead of trying to describe the location in text or on a phone call.

StartMyAlert works in modern browsers on phones and desktops, making it practical for a mix of employees, reception staff, facilities, and security.

This approach improves response speed and reduces disruption - without requiring complicated ticketing states or specialized apps.

Built for Clarity Under Stress

StartMyAlert trades a single “panic tap” for a guided workflow that helps users report accurately and quickly. That means fewer false alarms, faster triage, and better outcomes when seconds matter.

  • Guided emergency workflow with location mapping
  • Discreet by design with role-based visibility
  • Real-time event timeline for coordinated response
  • Web-based to work on all modern phones & desktops

Coordinate security, facilities, and leadership

Corporate response often involves multiple roles. StartMyAlert gives authorized responders a clean dashboard and a shared event timeline for updates, actions, and notes.

Internal coordination stays internal. Reporters see only their own submission and safe feedback, while responder communications remain private and controlled.

Events and history are preserved for review, training, and compliance needs. Admins can manage visibility appropriately (including hiding entries) without deleting the record.

Recency-first organization keeps the focus on active incidents while letting older events fade naturally out of the main view.

Backed by decades of experience

Database Systems Corp. (DSC) has provided data management products and services since 1978. Our expertise includes computer telephony integration software, IVR applications, voice broadcasting, and call center technology.

Need immediate assistance?

Call our Phoenix headquarters at (602) 265-5968
Office hours: 8:00 AM – 5:00 PM Mountain Standard Time

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