A discreet safety layer for public spaces
Retail environments need fast reporting and controlled communication - especially when large crowds and multiple storefronts make locations hard to describe.
- Clear location reporting across wings, levels, and storefront areas
- Discreet response coordination for security and management
- Mobile-first dashboards for teams on the move
When every minute counts in public environments
Retail centers face a wide range of incidents - medical events, suspicious behavior, fights, lost children, and facility hazards. The common bottleneck is accurately communicating where the situation is occurring.StartMyAlert uses guided location selection so a reporter can specify the right building/level/area quickly, helping security and management respond without guesswork.
Because it’s browser-based, StartMyAlert can be used by mall management, security staff, and tenant leadership from phones and desktops without requiring a native app rollout.
The workflow stays simple and consistent, improving report quality while keeping the barrier to use low.
Built for Clarity Under Stress
StartMyAlert trades a single “panic tap” for a guided workflow that helps users report accurately and quickly. That means fewer false alarms, faster triage, and better outcomes when seconds matter.
- Guided emergency workflow with location mapping
- Discreet by design with role-based visibility
- Real-time event timeline for coordinated response
- Web-based to work on all modern phones & desktops
Control communication to reduce panic
In crowded spaces, over-sharing can create confusion. StartMyAlert keeps responder coordination private and limits reporter-facing feedback to safe indicators and their own submission details.Responders use a mobile-friendly dashboard and can track an incident through a real-time timeline, keeping teams aligned as situations change.
Incident history is preserved for review and training. Admin controls allow visibility management without deleting records - supporting both accountability and operational discretion.
Recency-first organization keeps the most urgent situations at the top while older events naturally fade from prominence.
Backed by decades of experience
Database Systems Corp. (DSC) has provided data management products and services since 1978. Our expertise includes computer telephony integration software, IVR applications, voice broadcasting, and call center technology.
Need immediate assistance?
Call our Phoenix headquarters at (602) 265-5968
Office hours: 8:00 AM – 5:00 PM Mountain Standard Time
