A clear workflow for public facilities
Public buildings need controlled, accurate incident reporting and coordinated response - without exposing sensitive details and without adding complexity for staff.
- Accurate location selection across buildings, floors, and rooms
- Discreet responder coordination with role-based visibility
- Preserved history for accountability and review
Consistency across departments and buildings
Government and public facilities often span multiple buildings and departments, with staff and visitors who may not know the layout well. Clear, accurate location reporting is essential for effective response.StartMyAlert guides the reporter through location selection (building → floor → room) and captures incident type and optional notes before sending the alert, reducing vague reports and follow-up questions.
Because it runs in modern browsers, StartMyAlert supports staff on desktops as well as responders using phones - helping standardize reporting without requiring native apps.
The platform stays focused on clarity and speed, avoiding complex ticket states while still providing the coordination tools responders need.
Built for Clarity Under Stress
StartMyAlert trades a single “panic tap” for a guided workflow that helps users report accurately and quickly. That means fewer false alarms, faster triage, and better outcomes when seconds matter.
- Guided emergency workflow with location mapping
- Discreet by design with role-based visibility
- Real-time event timeline for coordinated response
- Web-based to work on all modern phones & desktops
Discretion and accountability together
Public facilities often require careful control of information. StartMyAlert keeps responder coordination private and limits reporter-facing visibility to safe feedback about their own submissions.Authorized responders can track the situation through a real-time timeline for actions, updates, and notes, improving coordination during active incidents.
Event history is preserved for documentation and review. Administrative controls can hide events or specific entries when needed without deleting the record, supporting audit requirements and safety considerations.
Recency-first display keeps active incidents visible while older events naturally fade, helping responders stay focused.
Backed by decades of experience
Database Systems Corp. (DSC) has provided data management products and services since 1978. Our expertise includes computer telephony integration software, IVR applications, voice broadcasting, and call center technology.
Need immediate assistance?
Call our Phoenix headquarters at (602) 265-5968
Office hours: 8:00 AM – 5:00 PM Mountain Standard Time
